Customer Service

400 service hotline is open all year round
In order to offer best service to customers, Feilang has opened integrated services hotline, 4007-130-130, through which our customers can enjoy distinctive integrated services all year round and have their questions solved in time. The toll-free service hotline gives our customers first-hand experiences of Feilang’s featured Service.

Considerate on-site service
In view that some of the service parts are bulky and hard to move, Feilang offers considerate on-site service. All you need to do is call us to make an appointment and then you can learn everything about our on-site service. For more information, please contact your local maintenance station.
Online maintenance enquiries also makes it easier for you to follow up on the progress of the maintaining just in time.

Feilang’s service is available everywhere
Feilang also attaches great importance to the hardware construction of its service system. To make it possible for our customers to enjoy Feilang’s after-sale service immediately, we have allocated several on-site service vehicles to many repair stations for the erection and the maintenance of some heavy equipments.